Stakeholder interviews
Requirements elicitation
Research the old loan system and current bank processes
Workshops facilitation
Information architecture
Low fidelity wireframes
Coordinate the process with business analyst and ubject matter experties in the team
Define alternative flows
High fidelity interactive prototype screens designed in Axure for clients presentations
High fidelity designs convert to Zeplin design for developers
Design system feedback: success, error, validation, warning, write messages texts
Delivery involves testing out different solutions at small-scale, rejecting those that will not work and improving the ones that will.



